After Sale Services
Service throughout the entire lifespan of your product
Our service covers equipment optimization, pump selection, pipeline design, parameters and data collection, pump assessment and upgrade, technical reform of pump and related equipment, energy-saving control, decrease production cost and after-sales service.etc.
Take care of your project. End-to-end.
Pre-Sale Service
Fully understanding your Pump project, Our Know-How engineers will select the right pumps accroding to your parameters. We also provide technical consultancy services such as pump evaluation,selection ,improvement .Our engineers can also help to solve your existing troubles, and provide modern solutions that could solve your pump issues.
In-Sale Service
After signing a contract, we will provide the basic equipment installation drawing to you in time. Once the contract passes the technical verification, we will proceed with production. You will be keep informed about the production status, and receive pictures or videos of your pumps and spare parts.
After-Sale Service
In warranty period
Our pumps guarantee period is one year except for the abrasive parts. Our engineers will react within 2 hours after receiving your after-sales need. Your pump problems will be taken seriously by us.
Out of warranty period
Our after-sale service team and professional experts still provide technical support to you for free.
Need support? We're 24/7/365 at your service!
We want you to be satisfied! That is why we have developed service solutions that will support you even after your purchase. Partnership and reliability are the values that we live by in China. Should you need assistance, we are always at your disposal.
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